Effective Date: May 14, 2025

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At War Wagon Vans, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with us, including through our website, email, phone, or in-person communications. By engaging with War Wagon Vans, you agree to the terms of this policy.

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1. Information We Collect

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We may collect the following types of information:

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• Personal Information: Name, email address, phone number, mailing address, and other details you provide when inquiring about or purchasing a custom van.

• Payment Information: Billing details, such as credit card or bank information, processed securely through third-party payment processors.

• Communication Data: Records of your emails, phone calls, or in-person conversations with our team.

• Website Usage Data: Non-personally identifiable information, such as IP addresses, browser type, and pages visited, collected via cookies or analytics tools if you visit our website.

• Project-Specific Information: Details about your van build preferences, such as design choices or customization requests.

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2. How We Collect Information

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We collect information when you:

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• Contact us via our website, email, phone, or in person.

• Request a quote or place an order for a custom van.

• Visit our website, where we may use cookies or similar technologies (subject to your consent where required).

• Provide feedback or participate in surveys.

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3. How We Use Your Information

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We use your information to:

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• Process and fulfill your van build orders.

• Communicate with you about your project, including quotes, updates, and delivery.

• Improve our services, website, and customer experience.

• Send promotional materials or newsletters (with your consent, where required).

• Comply with legal obligations or resolve disputes.

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4. How We Share Your Information

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We do not sell or rent your personal information. We may share your data with:

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• Service Providers: Trusted third parties, such as payment processors, shipping companies, or IT providers, who assist in our operations and are bound by confidentiality agreements.

• Business Partners: Companies like Moose Mountain Wildlife Reserve or North Raven Forestry, solely for the purpose of fulfilling your van build (e.g., sourcing sustainable materials).

• Legal Authorities: When required by law or to protect our rights, safety, or property.

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5. Data Security

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We implement reasonable physical, technical, and administrative measures to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

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6. Your Choices and Rights

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You have the right to:

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• Access: Request a copy of the personal information we hold about you.

• Correct: Update or correct inaccurate information.

• Delete: Request deletion of your data, subject to legal or contractual obligations.

• Opt-Out: Unsubscribe from marketing communications at any time.

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To exercise these rights, contact us at WarWagonVans.com. We will respond within a reasonable timeframe, in accordance with applicable laws.

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7. Cookies and Tracking

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Our website may use cookies to enhance your experience. You can manage cookie preferences through your browser settings. We may also use analytics tools to collect non-personal data about website usage.

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8. Third-Party Links

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Our website or communications may include links to third-party sites, such as moosemountainreserve.com or NorthRavenForestry.com. We are not responsible for their privacy practices and encourage you to review their policies.

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9. International Data Transfers

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If you are located outside the United States, your information may be processed in the U.S., where our operations are based. We ensure appropriate safeguards for any international data transfers, in compliance with applicable laws.

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10. Children’s Privacy

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Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected such data, please contact us immediately.

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11. Changes to This Policy

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We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or a notice on our website. The updated policy will take effect upon posting.

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